Revue du Casino Big Fish et offres de bonus

I do not recommend this site to anyone. I bought two games from them and for months now they've been charging me a seven dollars fee every month claiming that I purchased a club game, but that is not true. I never bought this kind of game and I never permitted them to take my money. If you don't want to be scammed, stay away from this website.

I have no issues dealing with the support team here and I feel they work very hard to help solve our problems and keep us satisfied but at the same time compensating me with money instead of actually solving the bug in your game for nearly two years is unacceptable. So here is the story I haven't been able to play any of the games on BFG for two years due to a bug that works against the sensitivity of my mouse cursor causing it to slow down or lag when I try to play on 4k resolution. The game was developed by Elephant Games and I've spoken to them as well but they always direct me to BFG. This kind of sucks because I purchased a lot of games from Elephant Games but can't really play them on a high resolution. At some point they suggested I play on a lower resolution, less than HD, but that is just not going to work for me. I don't like how BigFish are dealing with this and I don't think giving me money solves my problem because I would still like to play the games I purchased. If anyone is facing a similar problem or have reached a better outcome with the company please contact me.

I tried to download a trial from Big Fish but it still says it's not safe to download. I went ahead and downloaded it anyways and halfway through the game it crashed. Not sure what's going on, can someone help me? This is not my first time downloading a game from Big Fish but I haven't run into this problem in all the years I've been playing their games.

Even though I'm not a member of the monthly club but almost half the games I've bought have crashed at some point. They usually work for a while before going bad!

I'm trying to reclaim my money back from Bigfish after purchasing some games. Since I'm operating the latest IOS on my new laptop, I haven't been able to download any of the games I bought. I tried contacting customer support but haven't heard back from them yet regarding this problem. All they managed to do is provide me with a free game coupon until they can sort out the problem but that is ridiculous since I can't download any game!!

This casino is only good for taking your money. They sure took mine after I had to buy and re-buy faulted games. And now Bigfish is charging me for a purchase I've never made!!! I will never trust this website again or spend even 1 penny here. Isn't it enough that I can't download the games that I've already bought on my new computer because most games are either incompatible or full of bugs. The site is completely out of order, looks like a casino but in reality it's a scam.

I was very happy to receive some vouchers from Bigfishgams that I assumed I could use anytime since no expiration date was indicated on them. Last January I decided to use one voucher and when I did I was surprised to receive a message that it has already expired. I contacted customer support a few days later for an explanation and one month later I'm still waiting. I contacted them again and they send me a couple of more vouchers which guess what doesn't work as I received a message this time stating that the vouchers are not valid as they've been used. This is site is totally unprofessional, it takes months to get a reply and when you do it's useless. I will definitely not be spending my money here as they are unreliable. They don't even deserve any rating.

In general, I am satisfied with my experience here because they offer a wide variety of games that are reasonably priced and their support team is efficient enough. Complaints might take a couple of days before they are handled but that's not an issue for me. I've read some comments here of people complaining about getting scammed for the membership fee and I don't agree because if you were to pay attention you will realize that at the checkout summary the free membership trial box is always checked. All you need to do is uncheck the box if that is something you are not interested in. People just don't bother reading what they are signing up to!!!

I give BigFishgames a zero star review because they have the most horrible support team. I spent a couple of months of my life trying to get a refund on a cancelled amount and when I was not successful I had to terminate the credit card I used altogether. Very disappointing.

For years now I have been buying games from Bigfish. I bought more than a hundred games including hidden ones but what's starting to bother me is how they are charging for games. Since I live in Europe and pay in Euros I find often times that games are priced in dollars. And even though the conversion rate of euros to dollars is not the same still the amount never changes when I pay. Another issue is that since last November they haven't added any new games to their library. I tried emailing them to inquire about when they would release new games but haven't received any answer until last night when they informed me that they will not be releasing any new games for Android users. Not sure why they haven't announced that on their website or why they will discontinue adding new games for android but I am really not happy about that.

BigFishGames offers a great selection of games but they are too pricey. If they would offer games at lower prices I would definitely be buying more. I think five dollars is a fair price for a few hours of play.

Stay away from this game provider. As soon as they understood that I don't wish to play they blocked over forty of my credits. This happened during the time of the pandemic and they just simply cancelled most of my credit which I was using to pay for games. After I placed my account on hold and reactivated I tried to reclaim my credit but they wouldn't let me. I reached out to customer support but they only reply with silly excuses and haven't been able to figure out a solution so far. Even though they have a big selection of games yet they are mostly redundant. Be careful when using this site, you're better off with. another honest game provider.

I downloaded a game from bigfishgame around four years ago and was very satisfied with it. I had format my device so I uninstalled the game and when I tried to re-install it didn't work. Every time I try to install it I receive a message that downloading is pending! I checked the storage space on my device to make sure there was enough so I'm not sure what the issue is. Now I would like a full refund of my money.

Stay away from this site, they are scammers. They blocked forty-six of my credits the moment I decided I wanted to cancel my monthly membership. I was counting on the fact that I could still use my credit but unfortunately, they took it all away and blocked me. I don't think it's fair that BigFishGames would cancel my credit just because I don't wish to continue being a member with them. So basically I lost around four hundred dollars worth of credits, not to mention that their conversion rate is way more than it should be. I will be looking for another game provider that doesn't block your credit just because you decided to place your membership on hold. I have clear evidence of what they've done here and will use it if I need it. Over and above, the selection of games here is not impressive. I wish you all good luck and just wanted to bring this up for the sake of transparency. Beware everyone!!

Don't believe this company! I purchased two games from them and they weren't working because of a fault from the provider. Support was responding to me up until I asked for my money back. This was three months back and I have tried communicating with them several times. ALL my emails have been disregarded. This company is taking cash from its customers and should have some gambling authority look into their case.

I'm recommending this casino for its diverse variety of games. I especially enjoy the hidden objects games. Will definitely be coming back for more.

This is not my first time purchasing games from the site but lately, when I download a game I receive a warning that is not safe and even when I manage to surpass that the game crashes while I'm playing. Any advice?

I'm a loyal member of BigFishgames for over ten years but recently I'm having some concerns. Their support team has degenerated and oftentimes they don't even bother responding to complaints. I'm still waiting for a response to my last inquiry but I must say I'm losing patience. On a side note before you sign up make sure to carefully read their terms and conditions because once you provide them with your payment information your automatically agreeing to the terms. Best of luck everyone!!

For years I've been playing games at Bigfishgames and haven't had any big issues. I usually highly rely on reviews given by other people before purchasing any game so I wanted to test the credibility of these reviews for myself. I decided to write a negative review on a game that was just released and to my surprise, they didn't post my review and instead posted a positive review for the same game from another user. I won't be relying on reviews anymore since they are not fair in posting all the reviews.

Even though I'm not a member but I've always purchased games here. I noticed that many games will work for a while before crashing. The selection of games is great but if they won't work then what's the point!!

Highly recommend this website for their great selection of games. I personally enjoy their puzzles as it occupies my mind and pushes me to think. My partner is always asking me what I'm so consumed in!! Every now and then an issue rises but after contacting their friendly customer's support team it's usually swiftly resolved. I recommend you check out games offered here and especially my favourite puzzle Where is Waldo!!!

Like many Mac users, I haven't been able to play Big Fish Games after the recent update they made to their software. The games work just fine when I buy them from other websites but not from Big Fish. I would like my money back and I don't wish for credit since I can no longer purchase any games from your site. I sent a bunch of emails requesting a refund but haven't heard back from them. This is extremely unprofessional and borderline theft. I give them a 1-star review for their terrible support team and their broken games.

I like the site because I found the games to be diverse and the customer support team very helpful. I read many negative comments about how they overcharge for the. games which I don't think is true because they actually break down your bill so all you need to do is take a look before you actually checkout. For example, you can easily opt-out of the trial membership if you don't wish to pay for it. Yes, it's checked automatically but you can easily uncheck the box and you won't have to pay for it. You just need to be more aware of what you're signing up for and you won't face any problems. This site is fair and credible in my opinion.

Gummy Drop is a great website but I'm disappointed that they don't include my country. I hope shortly a city or town from my country will be represented here.

Overall I'm satisfied with the variety of games they offer and have been downloading and playing their games for years. The only issue I have is that the standard games have really declined over the past few years. I mean they haven't updated their technology and don't seem to bother.

I purchased some games from BigFish over the last months and I enjoyed most of the games I bought. I was only surprised to discover that I'm being charged a hidden monthly fee of eight dollars. I already cancelled it and have taken it up with their customer support team.

The games offered by BigFishGames are mostly great yet too pricey. They charge a lot of money for a few hours of playing but for example, if they considered lowering the price I would definitely be more inclined to play more.

I've been a member and for years U have been charged a monthly fee of seven dollars for my membership. Over the last months, I noticed that they are charging me over seven dollars for membership without contacting me in advance. I'm not sure how they can increase their fee all of a sudden when they promote seven dollars all over the internet. I don't think I will be returning here since I'm also getting bored of their games.

I purchased a game and everything is working with it, but I noticed that BigFishGames have been charging me a hidden monthly fee of almost nine dollars. I went back to read their terms and realized that I've been automatically signed up for membership. Since this is unfair I decided to reach out to support and within a day they replied saying that the money will be refunded to my PayPal account. I'm not so happy that they signed me up discreetly but also I'm kinda glad they realized their mistake and refunded me back the money.

I bought a bunch of games from BigFish and I really enjoy playing them. I realized this month that I was charged a hidden fee of more than eight dollars. I cancelled my subscription immediately and contacted support for a refund but they haven't answered me back yet.

I've been purchasing games from BigFish for the past three years but recently I noticed that they started charging me a monthly fee. I looked into the matter and realized that they signed me up for membership without clearly informing me of that. I went ahead and reached to their support team to cancel my membership.

I've been a loyal member of this casino for over ten years and I used to appreciate the promos and bonuses they offered. Lately, things have changed especially when it comes to the pricing of the games. I personally enjoy playing adventure games which normally cost around fourteen dollars. I would usually buy them on sale but noticed that the pricing doesn't match the discount. For example, a game that is fourteen dollars on a sixty-five percent sale only goes down to seven dollars. And I confess I'm not a mathematician but that discount doesn't make any sense. I don't like how they promote to catch your attention but then don't meet their end of the deal!

Two years ago I bought a game from BigFishGames, and ever since, they have been withdrawing money from my bank account every single month. I reached out to customer support but they haven't been able to stop withdrawals and they don't want to give me back my money. Stay away from this company.

I feel scammed by BigFishGames as they denied me my fifty thousand diamonds in rewards for a game I played. I provided customer support with all the necessary proof of how I accumulated the diamonds including screenshots from diamonds I received on promotions. I am leaving this negative review to warn others out there of the company's manipulations. I won those diamonds fair and square, so I am not sure why they feel it's ok to deny me what I've earned. They are always advertised as a credible and established company but in reality, they are not professional and inefficient. It is a pity I will never be returning here because I do like many of the games they offer but ultimately it's not worth the hassle.

I like the diversity of games they offer and enjoy playing many of their games. I just find it strange that all major cities are not represented in a game like Gummy Drop. I hope one day to see my city there.

I'm a loyal member of the site for years now and I highly enjoy the variety of games they offer. Haven't had any issues downloading or playing the games. The only drawback is that the games are not often updated and themes seem to be outdated.

Even though they promote offering free games but that's not entirely true because you have to pay a fee upon signing up before you can claim the offer.

Some games are faulty. I would honestly like to have my money back.

Two years ago I bought a game from BigFishGames, and ever since, they have been withdrawing money from my bank account every single month. I reached out to customer support but they haven't been able to stop withdrawals and they don't want to give me back my money. Stay away from this company.